LOYALTY PROGRAM “TOURMARATHON”
Last updated: 01.09.2026
This document sets out the terms governing participation in the “Tourmarathon” loyalty program (the “Program”) and incentives for Customers, including the referral mechanism. By activating the Program functionality, or by receiving or using a Bonus, the Participant confirms that they have read and agree to these terms. If the Participant does not agree, they must not activate the Program or must discontinue its use. To the extent applicable to the Program, the User Agreement, the Public Offer for Clients, the Privacy Policy, the Cookies Policy, the rules for service categories, and the terms of the specific Offer/Order also apply.
This document sets out the terms governing participation in the “Tourmarathon” loyalty program (the “Program”) and incentives for Customers, including the referral mechanism. By activating the Program functionality, or by receiving or using a Bonus, the Participant confirms that they have read and agree to these terms. If the Participant does not agree, they must not activate the Program or must discontinue its use. To the extent applicable to the Program, the User Agreement, the Public Offer for Clients, the Privacy Policy, the Cookies Policy, the rules for service categories, and the terms of the specific Offer/Order also apply.
1.1. Company or Pathrest means Pathrest LLC.
1.2. Digital Platform — the www.pathrest.am website, its subdomains, software interfaces and user-facing functions intended for searching, publishing, comparing, requesting, booking and/or purchasing services.
1.3. User means any person who visits the Digital Platform or uses its functionality, irrespective of whether that person is registered or places an Order.
1.4. Customer means a person who makes a Booking or places an Order for their own benefit or for the benefit of other persons.
1.5. Participant means a Customer who has joined the Program, is registered on the Website and has a Personal Account.
1.6. Invited Customer means a person in respect of whose registration or other qualifying action the Participant’s valid ID, code or referral link was properly used.
1.7. Bonus means a notional unit of account maintained by the Company, which may be used under the terms of the Program as a discount or other incentive and does not constitute money.
1.8. Bonus Account means the record of the Participant’s Bonuses in the Personal Account and/or the Company’s system.
1.9. Service, Offer, Booking and Order have the meanings assigned to them in the Public Offer for Clients and the rules for the relevant category.
1.10. Supplier / Partner means a third party involved in providing, selling, booking or performing a specific Service.
2.14. Official Communication Channels — Pathrest contact details and electronic channels specified on the Website and in the Agreement.
1.2. Digital Platform — the www.pathrest.am website, its subdomains, software interfaces and user-facing functions intended for searching, publishing, comparing, requesting, booking and/or purchasing services.
1.3. User means any person who visits the Digital Platform or uses its functionality, irrespective of whether that person is registered or places an Order.
1.4. Customer means a person who makes a Booking or places an Order for their own benefit or for the benefit of other persons.
1.5. Participant means a Customer who has joined the Program, is registered on the Website and has a Personal Account.
1.6. Invited Customer means a person in respect of whose registration or other qualifying action the Participant’s valid ID, code or referral link was properly used.
1.7. Bonus means a notional unit of account maintained by the Company, which may be used under the terms of the Program as a discount or other incentive and does not constitute money.
1.8. Bonus Account means the record of the Participant’s Bonuses in the Personal Account and/or the Company’s system.
1.9. Service, Offer, Booking and Order have the meanings assigned to them in the Public Offer for Clients and the rules for the relevant category.
1.10. Supplier / Partner means a third party involved in providing, selling, booking or performing a specific Service.
2.14. Official Communication Channels — Pathrest contact details and electronic channels specified on the Website and in the Agreement.
2.1. The Program is intended to encourage Customer activity and promote repeat use of services and referrals.
2.2. The Program is not a banking, payment or investment service. Bonuses are not funds, bank deposits or electronic money, do not constitute a standalone monetary obligation payable to the Participant, and cannot be cashed out unless otherwise expressly provided by law or the terms of a specific promotion.
2.3. The Company may establish different mechanisms for accruing Bonuses for referrals, the Participant’s own purchases, promotions or other qualifying actions. Participating Services, the accrual amount and the usage limit are determined by the terms of each specific Offer/promotion.
2.4. Participation in the Program or the existence of a Bonus does not, in itself, guarantee the continuing availability of any Offer, a fixed price or a service from a particular Supplier.
2.2. The Program is not a banking, payment or investment service. Bonuses are not funds, bank deposits or electronic money, do not constitute a standalone monetary obligation payable to the Participant, and cannot be cashed out unless otherwise expressly provided by law or the terms of a specific promotion.
2.3. The Company may establish different mechanisms for accruing Bonuses for referrals, the Participant’s own purchases, promotions or other qualifying actions. Participating Services, the accrual amount and the usage limit are determined by the terms of each specific Offer/promotion.
2.4. Participation in the Program or the existence of a Bonus does not, in itself, guarantee the continuing availability of any Offer, a fixed price or a service from a particular Supplier.
3.1. A Customer who is registered on the Website and has a Personal Account may become a Participant if the Program functionality is available for the relevant account.
3.2. Participation may be activated by an action provided for in the Program interface or by the first unequivocal action to receive/use a Bonus. Mere registration on the Website or display of the document in the Personal Account does not in itself constitute acceptance of the Program terms if the interface requires a separate action to activate participation.
3.3. The Company’s system may record the date and time when participation is activated, the Participant’s identifier, the applicable version and other technical data necessary to evidence consent.
3.4. The Participant must provide accurate information, safeguard their account and refrain from using the Program for fraudulent, sham or other bad-faith purposes.
3.5. Where there are reasonable indications of a violation, fraud or abuse, the Company may deny participation in the Program, temporarily restrict participation or apply the measures set out in Section 8.
3.2. Participation may be activated by an action provided for in the Program interface or by the first unequivocal action to receive/use a Bonus. Mere registration on the Website or display of the document in the Personal Account does not in itself constitute acceptance of the Program terms if the interface requires a separate action to activate participation.
3.3. The Company’s system may record the date and time when participation is activated, the Participant’s identifier, the applicable version and other technical data necessary to evidence consent.
3.4. The Participant must provide accurate information, safeguard their account and refrain from using the Program for fraudulent, sham or other bad-faith purposes.
3.5. Where there are reasonable indications of a violation, fraud or abuse, the Company may deny participation in the Program, temporarily restrict participation or apply the measures set out in Section 8.
4.1. Bonuses are accrued and/or used only for Services whose Offer card, Order/Confirmation terms, Personal Account or promotion rules expressly state that the Program applies, the amount of the Bonus or the method for calculating it, and the usage limit.
4.2. Unless expressly stated otherwise in a specific Offer, Bonuses are not accrued or used in relation to air tickets, transfers or taxi services.
4.3. For certain tours, Accommodation Facilities, including hotels, guest houses, apartments and houses offered for rent, and other Services, Bonuses may not be accrued or used for special, promotional or non-refundable Offers, or Offers subject to Supplier restrictions. Any such restriction is specified in the terms of the particular Offer.
4.4. The Program may apply differently to Marketplace Services, services supplied by an external Supplier or API Supplier, services offered under an affiliate/redirect model and Pathrest’s own Services. The mere existence of any particular model does not create an entitlement to a Bonus.
4.2. Unless expressly stated otherwise in a specific Offer, Bonuses are not accrued or used in relation to air tickets, transfers or taxi services.
4.3. For certain tours, Accommodation Facilities, including hotels, guest houses, apartments and houses offered for rent, and other Services, Bonuses may not be accrued or used for special, promotional or non-refundable Offers, or Offers subject to Supplier restrictions. Any such restriction is specified in the terms of the particular Offer.
4.4. The Program may apply differently to Marketplace Services, services supplied by an external Supplier or API Supplier, services offered under an affiliate/redirect model and Pathrest’s own Services. The mere existence of any particular model does not create an entitlement to a Bonus.
5.1. Bonuses may be accrued to the Participant for a qualifying Order of an Invited Customer and/or the Participant’s own Order if expressly provided by the terms of the specific Service or promotion.
5.2. The accrual amount may be set as a percentage, a fixed amount or according to a formula and is displayed in the Offer card, the Personal Account or the promotion terms.
5.3. As a rule, Bonuses are accrued after payment is confirmed and/or after the Service is actually provided or completed, depending on the type of Service, the Supplier’s rules and the receipt of the necessary data. The applicable terms may specify the particular timing.
5.4. Where a Service involves a redirect, the purchase may be confirmed using data from an affiliate or technology partner. A Bonus is accrued after Pathrest receives sufficient and reliable confirmation of the qualifying transaction.
5.5. If an Order is cancelled or declared invalid, if a full or partial refund is made in respect of it, or if it is subject to a chargeback, the Company may decline to accrue Bonuses, cancel Bonuses already accrued and/or reduce the accrual in proportion to the amount actually paid and not refunded.
5.6. Bonuses may be displayed in rounded form or after a technical delay. The basis for accounting is the transaction data stored in the Company’s system, subject to the Company’s right to correct an obvious technical error.
5.2. The accrual amount may be set as a percentage, a fixed amount or according to a formula and is displayed in the Offer card, the Personal Account or the promotion terms.
5.3. As a rule, Bonuses are accrued after payment is confirmed and/or after the Service is actually provided or completed, depending on the type of Service, the Supplier’s rules and the receipt of the necessary data. The applicable terms may specify the particular timing.
5.4. Where a Service involves a redirect, the purchase may be confirmed using data from an affiliate or technology partner. A Bonus is accrued after Pathrest receives sufficient and reliable confirmation of the qualifying transaction.
5.5. If an Order is cancelled or declared invalid, if a full or partial refund is made in respect of it, or if it is subject to a chargeback, the Company may decline to accrue Bonuses, cancel Bonuses already accrued and/or reduce the accrual in proportion to the amount actually paid and not refunded.
5.6. Bonuses may be displayed in rounded form or after a technical delay. The basis for accounting is the transaction data stored in the Company’s system, subject to the Company’s right to correct an obvious technical error.
6.1. Bonuses may be used as a discount only for a Service whose interface expressly states that such use is available and specifies the maximum amount that may be used.
6.2. Unless otherwise provided by the specific terms, Bonuses do not cover bank and payment fees, city/tourist or resort taxes, deposits, or other mandatory amounts payable on site.
6.3. Bonuses cannot be combined with promotional codes, other discounts or special offers where such a restriction is specified in the terms of the particular Service/promotion.
6.4. Bonuses cannot be converted into money and are not paid in cash or by transfer. Bonuses may be transferred to another person only where, and in the manner, expressly provided for on the Digital Platform.
6.5. Bonuses remain valid until they are used, unless a different validity period is specified in the terms of the particular promotion or accrual, or in the Personal Account. A new validity period applies to accruals for which it was clearly disclosed before the accrual, except as otherwise provided by law.
6.2. Unless otherwise provided by the specific terms, Bonuses do not cover bank and payment fees, city/tourist or resort taxes, deposits, or other mandatory amounts payable on site.
6.3. Bonuses cannot be combined with promotional codes, other discounts or special offers where such a restriction is specified in the terms of the particular Service/promotion.
6.4. Bonuses cannot be converted into money and are not paid in cash or by transfer. Bonuses may be transferred to another person only where, and in the manner, expressly provided for on the Digital Platform.
6.5. Bonuses remain valid until they are used, unless a different validity period is specified in the terms of the particular promotion or accrual, or in the Personal Account. A new validity period applies to accruals for which it was clearly disclosed before the accrual, except as otherwise provided by law.
7.1. An Invited Customer is deemed to have been referred by the Participant if the Participant’s valid ID, code or referral link is properly used at the specified time and the terms of the particular promotion are satisfied.
7.2. If referral information is omitted, entered incorrectly or not recorded for technical reasons during registration or another specified action, Bonuses may not be accrued in respect of that Customer if the referral cannot be reliably verified using the data in Pathrest’s system and the partner’s data.
7.3. Self-referrals, the creation of additional or fictitious accounts, sham Orders, data manipulation and other schemes designed to circumvent the Program’s economic purpose are prohibited.
7.4. Distribution of a referral link or code must not violate rules concerning spam, advertising, personal data, third-party platforms or other applicable requirements.
7.2. If referral information is omitted, entered incorrectly or not recorded for technical reasons during registration or another specified action, Bonuses may not be accrued in respect of that Customer if the referral cannot be reliably verified using the data in Pathrest’s system and the partner’s data.
7.3. Self-referrals, the creation of additional or fictitious accounts, sham Orders, data manipulation and other schemes designed to circumvent the Program’s economic purpose are prohibited.
7.4. Distribution of a referral link or code must not violate rules concerning spam, advertising, personal data, third-party platforms or other applicable requirements.
8.1. The Participant is responsible for maintaining the confidentiality of the credentials used to access their Personal Account. The Company is not liable for the consequences of unauthorised access by a third party where such access results from a cause attributable to the Participant, except as otherwise provided by law.
8.2. The Company may temporarily suspend the accrual or use of Bonuses, block the Bonus Account, cancel an improper accrual or make an adjustment in the event of reasonable suspicion of fraud/abuse, a violation of the Program, the User Agreement or the law, or a technical error.
8.3. To the extent feasible and consistent with security requirements, the Company informs the Participant of the reason for the restriction and the possibility of contesting it. Urgent blocking may be imposed without prior notice to prevent continuing harm or fraud.
8.4. A technical error is corrected on the basis of data concerning actual Orders, payments, refunds and applicable terms. The Participant may request verification of the calculation through the Official Communication Channels.
8.5. The Company takes reasonable measures to ensure the stable operation of the Program but does not guarantee uninterrupted availability during maintenance, failures of external APIs or communications, or other circumstances beyond the Company’s reasonable control.
8.2. The Company may temporarily suspend the accrual or use of Bonuses, block the Bonus Account, cancel an improper accrual or make an adjustment in the event of reasonable suspicion of fraud/abuse, a violation of the Program, the User Agreement or the law, or a technical error.
8.3. To the extent feasible and consistent with security requirements, the Company informs the Participant of the reason for the restriction and the possibility of contesting it. Urgent blocking may be imposed without prior notice to prevent continuing harm or fraud.
8.4. A technical error is corrected on the basis of data concerning actual Orders, payments, refunds and applicable terms. The Participant may request verification of the calculation through the Official Communication Channels.
8.5. The Company takes reasonable measures to ensure the stable operation of the Program but does not guarantee uninterrupted availability during maintenance, failures of external APIs or communications, or other circumstances beyond the Company’s reasonable control.
9.1. The Company processes the personal data of Participants and Invited Customers for the purposes of administering the Program, recording referrals and the accrual/use of Bonuses, preventing fraud, handling requests and improving the service, in accordance with the Privacy Policy and the laws of the Republic of Armenia.
9.2. Necessary data may be transferred to Suppliers, Partners, and affiliate or technology partners, to the extent necessary to confirm a qualifying action, service an Order or calculate a Bonus, and where an appropriate legal basis exists.
9.3. The Participant must not transmit a third party’s data to the Company through the referral mechanism unless the Participant has a lawful basis for doing so.
9.2. Necessary data may be transferred to Suppliers, Partners, and affiliate or technology partners, to the extent necessary to confirm a qualifying action, service an Order or calculate a Bonus, and where an appropriate legal basis exists.
9.3. The Participant must not transmit a third party’s data to the Company through the referral mechanism unless the Participant has a lawful basis for doing so.
10.1. The Company may amend the Program by publishing a new version on the Digital Platform and indicating the date of the latest update. The new version applies to actions taken and new accruals made after it enters into force.
10.2. Changes that require the Participant’s separate consent under the law or by the nature of the relationship enter into force after such consent is obtained.
10.3. The Company may terminate or materially restrict the Program by giving Participants reasonable prior notice through the Digital Platform or the Official Communication Channels, unless immediate termination is necessary to comply with the law, ensure security or prevent fraud.
10.4. Amendment or termination of the Program does not alter the terms of an Order already confirmed or Bonuses already used in that Order, except as otherwise provided by law. The subsequent status of unused Bonuses is determined by the termination notice, these Rules and applicable law.
10.5. The Participant may withdraw from the Program at any time by discontinuing its use and/or contacting the Company through the Official Communication Channels. Deletion of the Personal Account and data is governed by the User Agreement and the Privacy Policy.
10.2. Changes that require the Participant’s separate consent under the law or by the nature of the relationship enter into force after such consent is obtained.
10.3. The Company may terminate or materially restrict the Program by giving Participants reasonable prior notice through the Digital Platform or the Official Communication Channels, unless immediate termination is necessary to comply with the law, ensure security or prevent fraud.
10.4. Amendment or termination of the Program does not alter the terms of an Order already confirmed or Bonuses already used in that Order, except as otherwise provided by law. The subsequent status of unused Bonuses is determined by the termination notice, these Rules and applicable law.
10.5. The Participant may withdraw from the Program at any time by discontinuing its use and/or contacting the Company through the Official Communication Channels. Deletion of the Personal Account and data is governed by the User Agreement and the Privacy Policy.
11.1. The accrual, use and amount of Bonuses may differ depending on whether the relevant Service is provided by Pathrest itself, offered through the Marketplace, supplied by an external Seller or API Supplier, or uses an affiliate/redirect model. The applicable terms are displayed in the Service interface or the promotion rules.
11.2. Pathrest’s internal remuneration and settlements with a Supplier or Partner do not create an entitlement to a Bonus for the Participant unless expressly stated otherwise in the terms of the specific Service or promotion.
11.3. The Program does not grant the Participant or any other person the right to resell, syndicate or make Marketplace or Service data available through an API. Such B2B/API relationships are governed by a separate agreement.
11.2. Pathrest’s internal remuneration and settlements with a Supplier or Partner do not create an entitlement to a Bonus for the Participant unless expressly stated otherwise in the terms of the specific Service or promotion.
11.3. The Program does not grant the Participant or any other person the right to resell, syndicate or make Marketplace or Service data available through an API. Such B2B/API relationships are governed by a separate agreement.
12.1. The Program is governed by the law of the Republic of Armenia unless otherwise required by mandatory rules of applicable law.
12.2. The parties shall endeavour to resolve disputes through negotiations and correspondence using the Official Communication Channels. If no agreement is reached, the dispute shall be resolved in accordance with the procedure prescribed by law.
12.3. The Program terms may be published in Armenian, Russian and English. In the event of discrepancies, the Armenian version prevails unless otherwise provided by mandatory rules of applicable law.
12.2. The parties shall endeavour to resolve disputes through negotiations and correspondence using the Official Communication Channels. If no agreement is reached, the dispute shall be resolved in accordance with the procedure prescribed by law.
12.3. The Program terms may be published in Armenian, Russian and English. In the event of discrepancies, the Armenian version prevails unless otherwise provided by mandatory rules of applicable law.
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